Andrew Kallman, MBA

E-Mail: andrew.kallman@multi.fi

Scandinavian Address Bonäsgatan 18 68620 Jakobstad, Finland

From the U.S. (011)-358-44-012-0961 Fax +358.44.6012.0961

U.S. Address Stagecoach Dr. Okemos, MI 48864

Career Mission: To obtain a position as a Senior Executive, allowing me to

utilize my proven ability to increase the value for all stakeholders, and

to deliver excellence by blending the right amounts of clear

communication, business content & process and tools & technology.

summary of qualifications

• international management
• vision & strategic planning
• professional consultant
• expert in crm, sfa, cc&b
• mba
• full p&l responsibility
• software design & development
• multi-million dollar cost savings
• training responsibility
• outstanding communication skills
• sales growth
• negotiations
• employee relations
• assistant college professor
• production & warehousing
• retail distribution
• brand launch, & implementation
• program and project management

career highlights

• Co-author of the “VSPT – Getting to WoW” management framework system, that links vision
  to each and every task carried out at every level in a company. Over US$ 40 million in value added
  in just the past 7 years alone for clients in the US, Europe and Asia as a direct result of using
  this model.

• Analyzed current situation, developed recommended solutions, then guided the IT department toward
  savings of more than US$ 4 million for fiscal year 2001, without reducing deliverables or sacrificing
  quality of service.

• Chief Operating Officer (VP) and key member of executive management team that refined the corporate
  vision. The company was successfully launched in 2001, capturing 5+% of the market in the 1^st
  11 months of operation.

• Recovered a failed CRM/SFA (Customer Relationship Management/Sale Force Automation) project.
  The successful recovery and implementation by our team returned over US$29 million net/net to
  the bottom line in the first 12 months after launch.

• Conceived and directed the development and implementation of a 30-60-90 day sales forecasting
  software tool that contributed to the division's 50% increase in sales in the first year after
  implementation.

• As an independent consultant “up sold” a single 90 day project into 4 years of multiple projects
  in the areas of CRM, Call Centers, Forecasting and Internet projects.

• As part of the team responsible for increasing the value of each client, increased sales in fiscal year
  2000 by over US$ 2 million, accounting for 1/7^th of all annual sales revenues.

• On behalf of a mobile operator, negotiated an agreement with a vendor that created an additional
  US$ 3 million in savings.

• Negotiated exclusive rights to an automotive aftermarket process from a foreign supplier for the
  North American marketplace. This resulted in a product that was honored with inclusion in
  Entrepreneur Magazine’s “hottest opportunities” back in the late 1980’s.

• As part of a brand repositioning project identified US$ 5 million in savings for the Customer
  Care - CRM department via the use of smart card integration and migration planning.

work history

DNA Finland Ltd., Helsinki, Finland Vice President, COO (On leave of absence from edgecom)	2000-2002
edgecom AB., Stockholm, Sweden Manager	1999-2002

Steelcase, Inc., Grand Rapids, MI, USA Independent Consultant

1995-1999

Kokkola Polytechnic, Kokkola, Finland Assistant Professor

1992-1995

Oy B. Herrrmans Ab, Jakobstad, Finland ISO 9002 Production Team

1990-1992

2G, Ltd., Lansing, MI, USA Vice President, International

1983-1990

education

Grand Valley State University

Seidman School of Business, Grand Rapids, MI

Master of Business Administration

Cornerstone University, Grand Rapids, MI

Bachelor of Arts, Business Administration